Abstract:
The design thinking is a 5 step process for problem-solving, but we don’t have much understanding of the first step i.e. Empathy. This is the most important part of the entire process as this is where the person solving the problem gets a view of the person who is actually experiencing the problem. If this part is got right then the solution part (rest of the steps) become pretty easy. Empathy is where you get to know the “Why” of the problem. This talk will explore Empathy in-depth and will help listeners understand and practice Design thinking well and make it a successful problem-solving methodology.
Key Takeaways:
- Brief introduction about Design Thinking Process
- Definition of Empathy (in-depth)
- Difference Between Empathy, Sympathy and compassion
- Types of Empathy in detail
- Application of Empathy in Design Process i.e. Getting to know users through empathy, Design thinking without empathy, techniques to practice Empathy, Empathy maps
- Date:26/09/2020
- Time:11:45 AM to 12:15 PM
- Event:Design Thinking for Novice @ Online Event
