Explore the intricate relationship between metrics, measures, and human behavior in this workshop. Delve into the art of crafting metrics that drive genuine, positive outcomes, as participants dissect the tendency of individuals to manipulate metrics when tied to personal gains or losses. Uncover the essence of metrics that authentically incentivize desirable behaviors, differentiating between meaningful achievement and a mere illusion of success. Gain insights into creating a framework where metrics align with genuine progress, fostering a culture of productivity and integrity.
Key Takeaways
- Metrics drive behaviors in people.
- If we want positive behaviors, we need to design metrics which will promote right behaviors.
- Human behavior aspect is many times ignored while designing metrics.
- Gamed metrics give us false sense of achievement.
- We need to consider how different stakeholders will react to same measures.
- Date:20/01/2024
- Time:10:30
- Event:Measure what Matters @Pune
